Data protection policy and cookies
Handling of your personal information at Zummy AB. In order for us to offer you our services and products, we need to process certain personal data/data about you or your visit to our website. We protect your privacy and security – so therefore we do not collect more information than we need. We guarantee that the information that we collect about you is never sold to third parties.
For your sake, it is important that you read through our data protection policy before you order or use any of the service we provide. If you have any questions or concerns, you are welcome to contact us anytime.
Data collected will primarily be used within our own organization, but may eventually also be handled by subcontractors and partners. In such specific cases, we will inform you as a customer.
COLLECTION AND USE OF DATA
What information do we collect?
The data protection policy we have covers all the data that we collect from you, for example from the website, social media or the contact we have by either phone or email. We may combine personal data collected from you in different ways.
Information you provide us with
You can directly or indirectly give us information about you, or your company, in several ways, eg. when you order our services and products or contact us via forms/emails from our website.
This information may include:
Personal and contact information; name, address information, e-mail address, mobile phone number, your professional role, your workplace.
Payment information; invoice address, reference person, other billing information.
Device information; e.g. IP address, language settings, browser settings, time zone, operating system, platform and screen resolution.
Geographic information – your geographic location.
Information about goods / services – details regarding the goods and services you have purchased.
The information we collect is necessary either to go into an agreement with us, shop in an online store or to get a bid or similar.
Why do we collect information and what do we do with the information?
We collect data to provide, execute and improve our services and products.
Your information stays with us!
We will never sell or share your information to third parties without your permission. Sometimes we share personal information with suppliers or subcontractors in order to be able to complete or deliver our commitment to you. Of course, all our partners include confidentiality agreements and comply with legal and technical requirements for your information to be managed safely.
Where do we process your personal information?
We always strive to store your personal information within Sweden/EU/EEA. Some particular situations may however require some data to be handled by a third party (eg. usually by a technology vendor/subcontractor). We will always take measures to ensure that the data sent and stored in this way is handled at the same level of security as in the EU/ESS.
How long do we save your personal data?
We save data as long as it is necessary to fulfill the purpose for which the information was collected, or to perform our commitments and as long as required by statutory storage times, especially accounting requirements.
As a customer/registered with us, you have several rights you should know about.
You have the right to, free of charge, request information about what data we have saved about you and your company.
You have the right to have your information corrected if they are incorrect, incomplete or misleading in any way. You also have the right to limit the processing of personal data until they have been updated.
You have the right to be forgotten. However, deletion of personal data does not take place if they are required to complete our commitment/agreement with you, or if another Swedish law, authority or court says otherwise. Should you think that there are no justified reasons for this, you obviously have the right to object to the processing of your information.
You have the right to file complaints and withdraw consent.
Changing the Data Protection Policy
We may update or change this policy. In case of a change we will notify you on our site. We will also state what changes we have made to the policy at the time of the change.
Cookies and similar techniques
We have a designated person responsible for data protection issues. For questions about privacy and data protection, please contact us.
Information about cookies
You, as a user, should also be able to agree that cookies are stored on the computer, which can be done through settings in the browser you use.
What are cookies?
Cookies are small text files consisting of letters and numbers. These are sent from our website or our partners' servers and saved on your device as below. We use different cookies:
Session cookies is a temporary cookie that ends when you close your browser or app.
Permanent cookies are cookies that remain on your computer until you delete them or when they expire.
First-party cookies are cookies set by the site you visit.
Third-party cookies are cookies set by a third-party site.
With the help of cookies, we can customize advertising according to your behavior and thus display relevant products/services to the right person.
We also use them to improve your overall experience. For example, cookies can be used to create personalized offers, remember what is in your shopping cart and enable different services to function as they are supposed to.
The cookies we use improve the services/products we offer you. Some of our services require cookies to function properly, while others simply exist to make our services more convenient for you or your company.
Strictly necessary cookies are necessary to be able to offer our basic functions and services, eg. logins, remembering shopping cart or e.g. customer portal. Our services would not be able to work without these cookies.
Performance Cookies provide comprehensive analytical information regarding your use of our services.
Functionality cookies enable you to save settings such as language and browser settings or whether we should refill your information in forms/cash or not. Without these cookies we would not be able to tailor our services according to your wishes. They are necessary since it is fundamental for our services that your experience with us should be as good and smooth as possible.
Security cookies make our services and your data safe and secure, as they help us detect fraud and hacking attempts and properly protect your data. Since this is an incredibly important part of our services, the security cookies are the most necessary.
Google Analytics / Search Console / Tag Manager
This tool is used for tracking and analysis of our visitors. Google states that users remain anonymous and that no identifiable information is sent or shared.
We allow cookies from Facebook as a third party. When people who are logged into Facebook visit a website that uses their advertising solutions, the browser that you are currently using sends information to Facebook, such as the website URL. The purpose of doing this is to improve the targeted marketing on Facebook through a mapping of the visitor's interaction with our website.
How do I decline cookies?
If you do not accept cookies, you can configure your browser so that the files are not downloaded to your computer. Then all cookies will be turned off. However, temporary cookies are necessary to be able to navigate our website, the website will not work unless temporary cookies are accepted.
If you do not want the data to be collected about you as described above, you can block cookies from third-party cookies in your browser.