Benefits with Zummy's chatbot:
Increased open rate, compared to newsletters via email.
Better click through rate (CTR) than email.
Remarketing in a channel where your customers are daily.
Possibility to add "Call To Action" buttons, with a high conversion rate as a result.
Possibilities with Zummy's chatbot in Messenger
Send targeted messages to customer groups. Divide your customers into groups based on interest, bought products or something else. Send messages with information designed to fit each group.
Use the Messenger channel to attract customers who have been searching for products on your website. Remind them of their latest search and send them information about similar products.
INDIVIDUALLY AND UNIQUE CONTENT
Submit articles or information based on what Zummys AI learned about your customers. Each customer gets a unique message with content especially designed for them.
Let the chatbot become your customer service and free the resources that is put on recurring issues. With the chatbot the customer service is closer to your customers while your employees can work smarter.